Job Overview:

Would you like to work somewhere you can make a difference? Due to growth, UCP of West Central Wisconsin is looking for a new member to join our team! We would like someone who can offer high quality care and service to individuals.

The Direct Support Professional supports many people in their own home settings, providing non-medical services. This program exists for individuals so they obtain a consistent caregiver. We strive to work as a team to complete tasks, however, the employee has the ability to work independently.

This role is a part-time position (10-15 hours per week) with option to increase those hours in the future. Clients will be in the Eau Claire/ Chippewa Falls area, but the home office is in Eau Claire.

Provide Quality Care

Expectations:

• Follow the client’s unique care plan. Only complete tasks listed on the care plan

• Use teamwork to complete tasks

• Work hands on with client and complete administrative tasks

Activities to be Completed

Expectations:

• Housekeeping

• Laundry

• Shopping

• Running errands

• Companionship

• Meal preparation

• Mobility assistance

Maintain efficient work methods and production goals

Expectations:

• Participate in staff meetings

• Participate in performance reviews

• Follow assigned schedule

• Follow the care plan

• Prepare and maintain case notes, daily logs, records, activity documentation, and reports

Professional Development and Personnel Requirements

Expectations:

• Follow UCP Company Values of Customer Service, Quality, Teamwork, Diversity, and Trust

• Handle sensitive and protected client and business information in a highly confidential manner

• Handle all communication with all clients, case managers, and other staff members effectively and respectfully

• Follow Employment and Safety Guide policies and best practices

Minimum Qualifications:

• Preferred experience in care settings, but not necessary

• Must provide excellent customer service

• Trustworthy

• Punctual

• Reliable

Ideal Qualifications:

• 1-2 years’ experience in care settings

• Job Type: Part-Time

• Pay: $14-17 per hour -room for growth with option for increased hours as position grows

• Expected hours: 10-15 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift

• Monday to Friday

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 10 – 15 per week

Work Location: In-person

Please apply by emailing a cover letter and resume to hrose@ucpwcw.org

For more information, please inquire by emailing hrose@ucpwcw.org

Job Overview:

This is a hybrid position that will serve our Eau Claire community and surrounding areas. Some training will be required in-person for up to the first 90 days. Training sessions may be hosted in Eau Claire WI or virtual. Travel is required for this position in the areas listed above.

Are you looking for an opportunity to create an impactful change in the community and in the lives of others? UCP Housing Specialists utilize a person-centered and barrier-free approach to support and empower our vulnerable and marginalized populations to obtain and maintain housing. We offer full training and shadowing. Our program has seen success with our innovative and collaborative approach centered around relationship-building. With this success, UCP Housing Program is looking for others to join us as we rapidly grow and expand our services.

Job Description:

We are looking for a Full-time Housing Specialist with excellent people skills to assist clients with securing affordable, permanent housing. Clients may include low- to moderate-income families, veterans, a person experiencing homelessness, a person with a disability, or senior citizens. Many of these clients may be on government-assistance programs or are transitioning from temporary to permanent housing. As a Housing Specialist, your responsibilities involve performing housing searches, assisting with applications and appropriate processes, contacting housing agents, and monitoring a client’s progress.

To be successful as a Housing Specialist you should have excellent listening and organizational skills, be detail-oriented and have a great deal of patience. An outstanding Housing Specialist should be an excellent mediator and knowledgeable about tenant, landlord rights and responsibilities and social services.

Primary Duties Include:

• Assessing clients' eligibility and determining their housing and service needs.

• Assisting clients with housing search and appropriate application processes.

• Collaborating with government agencies, community organizations, and property owners.

• Ensuring clients understand their rights and responsibilities as tenants.

• Investigating and resolving client and landlord issues.

• Preparing and maintaining daily logs, records, activity documentation, and reports.

• Understanding and adhering to program rules and restrictions.

Minimum Qualifications:

• High school diploma or equivalent.

• Excellent written and verbal communication skills.

• Leadership and problem-solving skills.

• Strong time management skills.

• Ability to work independently or in a team effectively.

• Proficiency in computer and phone skills.

• Good communication, listening, and interpersonal skills.

• Ability to work collaboratively with diverse groups within the community.

• Strong organizational skills with attention to detail for managing multiple tasks efficiently.

• Sensitive to different cultures and socioeconomic conditions.

• Strong mediation, negotiation, and analytical skills.

• Valid driver’s license and vehicle insurance.

Ideal Qualifications:

• Associate’s or Bachelor’s degree

• Prior work experience in human services, social work, or related field.

• Working knowledge of social service agencies and community resources.

• Basic knowledge of regulatory standards and property management.

Maintain efficient work methods and production goals

Expectations:

• Participate in staff meetings.

• Participate in performance reviews.

• Maintain an updated calendar including work schedule, meetings, deadlines, and events.

• Effectively communicate ideas and department needs using clear verbal and written communication.

• Ensure safe work practices and procedures.

Professional Development and Personnel Requirements

Expectations:

• Follow UCP Company Values of Customer Service, Quality, Teamwork, Diversity, and Trust.

• Handle sensitive and protected client and business information in a highly confidential manner.

• Handle all communication with all clients, customers, vendors, and other staff members effectively and respectfully.

• Follow Employment and Safety Guide policies and best practices.

Benefits:

• Benefit eligible for Aflac insurance

• Supportive work-life balance

• Continued training and shadowing provided, growth opportunities

• Paid sick and vacation time

• Edward Jones Simple IRA

• Mileage Reimbursement

• Drama-Free work environment

• Support a work-life balance

• Flexible schedule

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Schedule:

• Day shift

• Monday to Friday

Please apply by emailing a cover letter and resume to hrose@ucpwcw.org

For more information, please inquire by emailing hrose@ucpwcw.org

Job Overview:

Are you looking for an opportunity to create an impactful change in the community and in the lives of others? UCP’s Housing Counseling program utilizes a person-centered and barrier-free approach to support and empower our vulnerable and marginalized populations to obtain and maintain housing. Our program has seen success with our innovative and collaborative approach centered around relationship-building. With this success, UCP’s Housing Counseling program is looking for others to join us as we rapidly grow and expand our services.

The Housing Intake Specialist is a remote position that will help support our Housing Counseling program by processing intake protocols and new referrals. This position does not specialize in housing individuals but helps new members to join our services.

Job description:

This position is remote and the candidate must reside in Wisconsin. Candidate must meet minimum requirements for proper work confidentiality and internet capabilities. There will be some travel requirements within the State of Wisconsin and this travel will include face-to-face contact with other agency staff and/or client-related matters. This position will be focusing on the Appleton, Neenah, or Menasha area.

Our Housing Counseling program assists clients with securing affordable, permanent housing. Clients may include low- to moderate-income families, veterans, a person experiencing homelessness, a person with a disability, or senior citizens. Many of these clients may be on government-assistance programs or are transitioning from temporary to permanent housing. Our Housing Counseling program performs housing searches, assists with applications and appropriate processes, contacts housing agents, and monitors a client’s progress.

Primary Duties Include:

• Professionally process all intake protocols for Housing Counseling and Housing Support Services with our partner agencies: MCO’s and County contracted agencies such as Inclusa, Lakeland Cares, IRIS, CLTS, CSP, 1915i

• Working directly with referrals in alignment with the Program Director or Program Manager

• Enter authorizations and manage utilization in the software management system with accuracy and timeliness

• Initiate setting up the client file in Share Point

• Run/Complete background check through appropriate programs and the State and National registries

• Work with member/guardian to complete an in-depth intake and assessment using the templates in Share point.

• Gather and confirm the birthdate, income information, household members, criminal history, rental history information, housing barriers, type of housing they qualify for

• Call current and past landlords for references using internal questionnaire script/document

• Collaborate with representative payees to determine the housing budget

• Case note all interactions and upload any documents in a timely manner

• Follow up phone call/meeting with referring care team to gain any additional information and address any barriers or concerns. Talk through the potential housing plan

• Create a housing plan/Person Centered Plan/Supportive Housing Plan/Goals depending on the barriers and referring agency

• Properly communicate goals and follow up email to request new authorization(s)

• Schedule a transition/’hand-off’ meeting with the Housing Specialist and their Supervisor

• Send a transition/’hand-off’ email to the care team/guardian/payee with the Housing Specialist and Supervisor’s contact information

Maintain efficient work methods and production goals

Expectations:

• Participate in staff meetings.

• Participate in performance reviews.

• Maintain an updated calendar including work schedule, meetings, deadlines, and events.

• Effectively communicate ideas and department needs using clear verbal and written communication.

• Ensure safe work practices and procedures.

Professional Development and Personnel Requirements

Expectations:

• Follow UCP Company Values of Customer Service, Quality, Teamwork, Diversity, and Trust.

• Handle sensitive and protected client and business information in a highly confidential manner.

• Handle all communication with all clients, customers, vendors, and other staff members effectively and respectfully.

• Follow Employment and Safety Guide policies and best practices.

Minimum Qualifications

• High school diploma or equivalent.

• Excellent written and verbal communication skills.

• Problem-solving skills.

• Strong time management skills.

• Ability to work independently or in a team effectively.

• Proficiency in computer and phone skills.

• Good communication, listening, and interpersonal skills.

• Ability to work collaboratively with diverse groups within the community.

• Strong organizational skills with attention to detail for managing multiple tasks efficiently.

• Sensitive to different cultures and socioeconomic conditions.

• Strong mediation, negotiation, and analytical skills.

• Valid driver’s license and vehicle insurance.

Ideal Qualifications

• Associate’s or Bachelor’s degree

• Prior work experience in human services, social work, or related field.

• Working knowledge of social service agencies and community resources.

• Basic knowledge of regulatory standards and property management.

Benefits

• Benefit eligible for Aflac insurance

• Supportive work-life balance

• Continued training and shadowing provided, growth opportunities

• Paid sick and vacation time

• Edward Jones Simple IRA

• Mileage Reimbursement

• Drama-Free work environment

• Flexible schedule

Job Type: Full-time, 36-40 hours per week

Pay: $16.00 - $19.00 per hour

Schedule: Monday-Friday, day shift

Please apply by emailing a cover letter and resume to hrose@ucpwcw.org

For more information, please inquire by emailing hrose@ucpwcw.org